our policy

Our Quality Policy

SF Group of Companies was established in 1995 by the partnership of Süleyman Yolcu and Ferhat Deniz and has become one of the leading companies in the Customs and Logistics sector over time. Today, it has established branches in three provinces of Ankara, Konya and Aksaray. The basic strategy of our company is to become an organization that can compete in the national market by prioritizing efficiency and quality in service production within the framework of increasing quality service standards in parallel with the rapidly developing technology in the world and the rules of free market economy. High quality service, which is the reason for our company's existence, has also been accepted as an essential principle for the continuity of our company. Within the framework of our quality policy, we are committed as management; To realize our service in accordance with the standards of Customs Law No. 4458 and Regulation in line with the policy of reliability and confidentiality To adopt an understanding that fully meets the needs and expectations of the customer in all processes,

To closely follow and implement technological developments in order to reduce costs and increase profitability, To be in a trust-based cooperation with our suppliers,

To continuously increase the level of quality by giving importance to teamwork in order to make all our employees more competent and able to use their talents at the highest level within the framework of quality systems,

To establish quality awareness in all our employees with our management approach that supports open-mindedness,

To ensure customer satisfaction with the satisfaction of our employees and our service quality

To make continuous improvement sustainable based on the principle of efficiency.

Our Information Security Policy

Ensures protection of the confidentiality and integrity of all physical and electronic information assets owned by our company. Our company will ensure the employment of well-educated, competent personnel who are open to change to ensure information security requirements. The Company will also have the financing, adequate hardware and infrastructure to create and maintain the infrastructure necessary to ensure information security. Our information security system activities include emergency plans, data backup procedures, virus and hacker prevention, access control systems and information security breach notification. As a result of risk assessments, we will determine our objectives and the resources and conditions necessary to achieve these objectives will be provided. As a result of the risk assessments made, the vulnerabilities and threats identified in the system are eliminated and the information of our administrative unit, our personnel and our guests who come to our company are protected in accordance with our information security policy. In order to fulfill our Information Security policy, we will ensure that our employees make the Information Security Management System requirements a way of working. All personnel and certain third parties will be provided with appropriate training on the Information Security Management System. Applicable requirements regarding information security and the opportunities and requirements imposed by these requirements will be fulfilled and these requirements will be continuously improved. Adaptation of our administrative staff and personnel and all relevant parties to this system will be ensured.